Listening Skills For Work And Life - by Clint van Heerden

COURSE

Listening Skills For Work And Life

With Clint van Heerden

This course explores what effective listening really involves, beyond staying quiet and nodding along. You’ll learn how attention, curiosity, and questioning shape the quality of conversations at work and at home. The course also examines listening in leadership contexts, where power influences what people are willing to say. Music attribution: Music by PoJeng from Pixabay


Meet your Teacher

Clint is a Chartered Accountant (SA) with a Master’s in Education (ICT), passionate about helping others grow. He has 15 years of experience in people development, leading global training programs and creating engaging learning experiences. Outside of work, he enjoys running, wine tasting, travel, and reading.

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3 Days

1 students

No ratings

4 min / day

Connection

English


Lesson 1

Listening Is Active Work

This lesson reframes listening as an active skill rather than quiet patience. You’ll explore how common listening habits shape conversations and how becoming aware of your default style creates more choice. The focus is on helping others think clearly through your attention.

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Lesson 2

Staying With The Speaker

This lesson looks at how good intentions can pull focus away from the speaker. You’ll learn how agendas, reassurance, and self-talk affect presence, and how better questions deepen understanding. The aim is to help others feel heard without taking over the conversation.

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Lesson 3

Listening When Power Is Involved

This lesson explores listening in situations shaped by hierarchy, authority, or influence. You’ll examine how information gets filtered and why honesty often disappears. The lesson closes with practical ways to listen for understanding and create safer, more open conversations.

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