3 dias

Foundations Of Effective Communication

Por Clint van Heerden

O que você irá aprender

Foundations of Effective Communication helps you understand why misunderstandings happen and how to communicate clearly. You will learn practical skills like paraphrasing, asking perspective questions, and checking for understanding. By the end of the course, you will be able to connect with others more effectively and build shared understanding in daily interactions. Music attribution: Music by 仲宗根永豊 from Pixabay

Clint van Heerden

Stellenbosch, South Africa

Clint is a Chartered Accountant (SA) with a Master’s in Education (ICT), passionate about helping others grow. He has 15 years of experience in people development, leading global training programs and creating engaging learning experiences. Outside of work, he enjoys running, wine tasting, travel, and reading.

Lição 1

How Communication Really Works

This lesson explores why messages are often misunderstood and how meaning is created in conversation. You will learn to see communication as a two-way process rather than a simple transfer of information. A key skill introduced is paraphrasing to confirm understanding.

Lição 2

Seeing Through Your Own Lens

This lesson examines how personal experiences, culture, and emotions shape how we interpret messages. You will practice asking perspective questions to better understand others’ views. The goal is to increase awareness of your own filters and improve dialogue with others.

Lição 3

Communicating Clearly And Confidently

This lesson focuses on practical strategies to communicate with clarity and confidence. You will learn to check for understanding and combine listening, perspective questions, and feedback in everyday conversations. The aim is to build shared understanding and reduce misunderstandings.

Clint van Heerden's Collection

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