Supporting Grief With Compassionate Listening - by Liz Scott

COURSE

Supporting Grief With Compassionate Listening

With Liz Scott

TRIGGER WARNING: This course talks about death and includes stories about bereavement and loss. You don't need to be a grief therapist to have a positive impact on someone who is experiencing grief. During this course Liz meets up with grief specialist Nickie Aven and they both take you on a step-by-step journey. First you'll understand the ups and downs of the grieving process, then you'll see what to not say and do when you're interacting with a griever. Then finally you'll discover the power of listening and presence in supporting someone who is bereaved.


Meet your Teacher

Liz Scott is a wellbeing coach and a professional listener. She works extensively in the community teaching people how to listen and support each other through collaboration and connection. Liz has trained as a counsellor and a coach and in recent years came across the Inside Out understanding which underpins all her work. She teams up with grief expert, Nickie Aven, so they can pool expertise in this course. Nickie Aven is a co-presenter on this course with Liz. Nickie runs a Not-For-Profit that supports people around grief and loss. She has been working professionally as a grief specialist for 20 years and currently supports the bereaved through the grieving process. Nickie is a blogger and writes about her personal experiences of loss (both her husband and son died within months of each other) and runs community courses and workshops around grief.

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5 Days

356 students

5.0 stars

10 min / day

Compassion

English


Lesson 1

The Ups And Downs Of The Grieving Process

Grief turns up differently for everyone experiencing bereavement. The circumstances leading up to a loved one's passing will influence the nature of one's grief. Recognizing that grief is not uniform or standardized is important when offering support and understanding to someone navigating through loss.

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Lesson 2

Don't Try To Fix Someone

One of the common mistakes people make is to try to make a bereaved person feel better. You might mean well, but you can't fix someone who is grieving, you can't take away their pain. If you can bear the pain with them as a listener, this is a great help.

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Lesson 3

Practical Ideas To Help

For someone who is bereaved everyday tasks can feel overwhelming; the daily routine and chores of the day are hard to achieve. Don't forget to acknowledge someone for doing the most simple of tasks. Offering practical support, gifts of food and taking someone out can be a great way to connect.

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Lesson 4

Why You Shouldn't Say 'Time Is A Healer'

When you are with someone who is grieving you might want to try to make them feel better. You might be tempted to say 'time is a healer' or you might offer advice about what they should and shouldn't do. It's helpful to realise that grief doesn't follow a defined timescale. Be present to the griever rather than trying to make them feel better.

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Lesson 5

Don't Worry If You Make A Mistake

If you can walk alongside someone who is bereaved then you will be offering the best gift of all. Give them the space to let you know how they feel and listen to and acknowledge them. If you get it wrong, or say something wrong, don't worry - be kind to yourself. The most important thing is to create connection.

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5.0 (19)

Recent Reviews

Jules

Jules

January 15, 2026

Thank you both so much for this course. As a very recently bereaved person it has helped me understand my reactions to some of the things that dear friends have said to me in the last week. And that feels very valuable for my now & for the future.

Solitude

December 7, 2025

Excellent course both for being a better listener to someone who is grieving an for understanding why others don’t know how to properly support those of us in mourning. Thank you! 🙏

Madeleine

Madeleine

July 31, 2025

This course was very helpful. Thank you Liz (and Nickie!) ❤️

Áine

Áine

May 28, 2025

Thank you for this course, I came here mostly to support myself and to try to understand myself and also gain an understanding of the way other people have treated me in my grief and also perhaps gain an understanding of the process I am in since the death of my husband. I love the imagery of the iceberg with chunks falling off, I can relate to that. Also, the mention of help with housework, I would love someone to come and offer to clean my house, it is one of the hardest things I have had to force myself to do over the last number of months. I would think that this type of course should be done by everyone, they don't teach you this content in school, but it's a life-skill really, we will all grieve something or someone several stages during our live times, and handling people who don't know how to help you without making you feel worse should not be something that anyone suffering grief needs to process. This has helped me to better understand myself and the process I am unwilling caught up in, thank you 😊 🙏

Carrie

Carrie

February 13, 2025

An absolutely beautiful course. Many thanks to you & Nickie for putting this together ✨️🙏🏼✨️

Ginger

Ginger

August 4, 2024

Thank you—this is so practical and helpful

Sallie

Sallie

May 6, 2024

Wonderful reminders all in one place… Thank you!

Jane

Jane

May 4, 2024

This course was very informative and I feel more confident to support someone on the grieving journey. Thank you.

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