Simple Tools For Better Communication - by Jan Russell

COURSE

Simple Tools For Better Communication

With Jan Russell

This course is for anybody who works with, loves, or otherwise interacts with human beings. Over the course of 30 days we’ll be looking at some of the most impactful evidence-based techniques to help you facilitate powerful, outcome-oriented communication and behaviour in yourself and those around you. By the end of these 30 days, you will understand the principles of Psychologically Informed Practice (PIE) as a dynamic approach to effective engagement, be able to practice easily learnable skills that fuel a psychologically informed practice, and hear how to develop and maintain resilience in yourself and others. The course includes a number of ‘quick wins’ - small steps that make a significant difference - and simple models to help improve your practice. The framework for this course is intentional and specific and originally developed in the professional sphere, particularly for organisations working with vulnerable service users. We have used the framework elsewhere and we believe that everybody can benefit from using these practices - at work and at home.


Meet your Teacher

Dr. Jan Russell has decades of experience in training and supporting, with a proven track record in supporting survivors of trauma, as well as coaching individuals and organisations toward excellence. She is proud to have been one of the pioneers of training and evidence gathering for Psychologically Informed Environments (PIE) early on in the movement, and continues to be active in the development and delivery of PIE internationally to this day. Her PhD is in counselling. She has two Masters’ Degrees and is a double certified trainer in NLP (ANLP, ITANLP). Keziah Gibbons specialises in mindfulness, energy medicine, and the unconscious mind. She is an accredited trainer of NLP (ANLP), a Reiki Master, and beloved meditation guide here on Insight Timer where she has courses on tarot, intuition, and Reiki. She has been delivering Psychologically Informed Environments training for the last five years across various settings in the UK, and is committed to providing empowering and enabling tools, without judgement, to people from all walks of life. Jan and Keziah’s teaching styles complement beautifully to provide a rich and deep learning experience.

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30 Days

3.5k students

4.8 stars

16 min / day

Performance

English


Lesson 1

Introduction To Psychologically Informed Practice

In this lesson you will learn about Impact Psychology, and Psychologically Informed Practice and its origins and applications. How can the psychologically informed framework help you perform better in all your relationships - at work and at home? You’ll meet your tutors Dr. Jan Russell and Keziah Gibbons, with decades of experience between them.

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Lesson 2

Creating Your Psychologically Informed Practice Contract

We use psychologically informed practices with staff who work with the vulnerable, with people who work therapeutically, with leaders, and with anyone who wants to flourish. In this lesson we will go into a little more detail on how you can reflect on your personal contexts to begin to assess where you would like to most use the learnings of the course.

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Lesson 3

The Power Of Psychologically Informed Communication

Why, where, and how can you enable psychologically informed relationships? Today we start on this in-depth topic, discovering how you can help the people you interact with to feel valued and heard, and how you can help them hear and understand what you’ve got to say.

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Lesson 4

How To Create Psychologically Informed Relationships

Deep, intuitive understanding of one another makes for powerful relationships, supporting great outcomes. Today we take a look at how we can create that understanding with a little focus and attention.

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Lesson 5

Introduction To Mindfulness For Leaders & Lovers

Mindfulness is very popular these days, and there’s a reason for that. We’ll explore the what and how of mindfulness, and look at what neuroscience has to say on the subject, before experimenting with a simple practice that you can come back to again and again.

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Lesson 6

The Impact Of Your Environment

Environment impacts. We create our living spaces to influence mood and behaviours, and behaviours are enabled by our capabilities. What we believe impacts our capabilities and is also connected to our identity. In today’s session, you will explore the meaning of these neurological layers through reflection and guided fantasy.

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Lesson 7

Setting Goals For Maximum Impact

Goal setting is extremely useful yet is only long-lasting if the goals observe certain criteria, so that they inspire motivation. In this interactive session, you will learn evidence-based criteria to help you and those you spend time with create impactful goals.

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Lesson 8

Psychologically Informed Goals That Work For You

In this meditative session, you will move through a guided goal setting exercise to apply the learnings from session eight to your personal contexts.

Lesson 9

Solving Problems & Creating Opportunities

Smart problem solving is so powerful, and it could benefit us all to be taught this skill in all education systems. In today’s session you will meet Dr. Graham Dexter, guest expert, who will share with you an overview of Egan’s problem solving framework, which has underpinned many counselling courses across many cultures.

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Lesson 10

What's The Problem? Finding Strengths & Creating Leverage

This is an interactive session with guest teacher Dr. Graham Dexter, in which we will explore how to find the point of leverage for change in someone’s world. In today’s exercise you will learn how to elicit all the aspects of a problem situation and develop the opportunity for change.

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Lesson 11

Every Problem Creates An Opportunity

This is the session in which you discover what situation would be the best possible outcome for someone, finding the opportunity of what you might like, instead of what you have now. You will work with Graham to explore possibilities and find the detail of a preferred outcome.

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Lesson 12

Moving Into Action

In today’s lesson you will learn ways to choose actions which can help you achieve your outcomes and will experiment with an open mind process to generate alternatives, before finding a best fit and moving forwards. This is the final session with guest teacher Dr. Graham Dexter.

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Lesson 13

Self-Application: Mindfulness

Today’s session is designed to help you to cultivate the skill of mindfulness, and be present with and within yourself first and foremost, through a connection with your body.

Lesson 14

The Principles Of Effective Challenge

Developmental progress requires some level of change, and some level of change brings challenge to the status quo. Effectively challenging either oneself or someone else is a fine art. An effective challenge is more of an invitation than a confrontation, and in today’s lesson you will learn the guiding principles which enable this to be so.

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Lesson 15

The Skills Of Effective Challenge

Once we have the principles of effectively challenging self and others, we can learn some fundamental skills. In this lesson, you will have the opportunity to practice six classic skills of effective challenge.

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Lesson 16

Reframing

Reframing is the art of seeing something from a different viewpoint in order to generate awareness of possible values in behaviours or situations that, at first, seem daunting. We will look at both content reframes and meaning reframes, using interactive exercises to bring this alive in your world.

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Lesson 17

Framing Meetings For Maximum Impact

Meetings can take up a lot of your time. Framing is about the setup you make when you are moving into or inviting someone else into a situation. Today you will explore some key frames which are extremely useful in meetings and learn how to set them up and why.

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Lesson 18

The Power Of Perspective

“Before you judge me, walk a mile in my shoes.” What if we could step into someone else’s shoes? What would we learn? How might we experience ourselves? Today’s exercise is a powerful one for moving forward from a stuck situation.

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Lesson 19

Introducing Positive Psychology

Positive Psychology was coined in the 1980s by Professor Martin Seligman. In this interactive session, you will learn what is meant by positive psychology and how it relates to the state of happiness. You will also learn the three basic foundations of how to flourish.

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Lesson 20

Your Strengths, Your Virtues

In this session, you will be introduced to the notion of strengths and how they relate to your particular moral compass; your virtues. In today’s exercise you will get in touch with how using your preferred and most aligned strengths can create a more resourceful state for making choices and decisions.

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Lesson 21

Strength Spotting

Understanding strengths and what they mean to people gives you a great tool for helping to bring out the best in others. Today’s exercises will be a mental run-through of takeaway skills to try out in the context of your choice, whether at home or at work, or even at play.

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Lesson 22

Mindful Relationships

Mindfulness is something we can apply to ourselves and to our relationships. Today, we’ll practice mindful compassion for ourselves and others.

Lesson 23

Psychological Frameworks Part One

Knowing and using a psychological framework brings new levels of awareness and widens choices in your behaviour. In this session, you will be introduced to the basics of a psychological paradigm from Transactional Analysis (TA), which gives insights into dynamic relationships.

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Lesson 24

Psychological Frameworks Part Two

In this lesson, you will learn some ways to use the TA paradigm in a very simple way to give you tools to make changes in relationships which could be better.

Lesson 25

Choosing & Creating States

How we are in any given moment can have a massive impact on performance. Today we create and anchor a series of performance states for you to access at any time. Learn how physiology can affect state and how to hack your own physiology for optimal state.

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Lesson 26

Your Oxygen Mask

Chances are you’ve spent a lot of the course so far thinking about how you can apply this to benefit the people around you, right? The key to excellence, as a leader or a lover, is knowing not only how to take responsibility for yourself, but also how to take care of yourself. We’ll also check in with how you’re using the tools in this course to support your own process.

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Lesson 27

Aligning Your Goals

You have your goals in life, at work, at home. Goals for yourself, your team, your organisation, your family. Today we work through a simple yet profound exercise to check in on how aligned these goals are, and notice how we need to tweak to achieve your ultimate goal.

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Lesson 28

Keeping On Top: Reflexive Practice

We are reflective when we take the time to reflect on how our performance has been. We are reflexive when we identify tweaks we can make to improve next time. Learn the simple questions which can help you be both reflective and reflexive, to keep on doing better.

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Lesson 29

Keeping On Top: Collaborative Feedback

Evaluation is a key aspect of psychologically informed practice: if something is working well, we need to build on it. If not, we need to amend it or leave it behind. First of all, we have to know about it. In this session, we will complement the session on reflexive practice with some principles and tips on how to give and receive feedback between ourselves. Exploring this practice will help you be able to make your feedback accurate and noticeable.

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Lesson 30

Mindful Reflections & Progression

Congratulations! If you’ve got this far, it’s because you have challenged yourself and accessed determination and discipline. Today, we reflect on what you’ve learned over the course, how you are already applying it, and what’s next. And now it’s time to set your outcomes for where you want to go from here. We explore the conditions of well-formedness in an outcome and how we can use what we’ve learned to set our outcomes precisely and intentionally.

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