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Managing Difficult Relationships
With Insight TimerBeing able to communicate, while remaining confident and calm is a great skill to have, especially in the workplace where you might be faced with people who challenge you. Join Amy Gallo and Roshi Joan Halifax and learn how to ease tension and conflict whilst allowing for an open and collaborative conversation.
Learn how to stay confident and calm in challenging workplace conversations with Amy Gallo and Roshi Joan Halifax.
About this course
Being able to communicate, while remaining confident and calm is a great skill to have, especially in the workplace where you might be faced with people who challenge you. Join Amy Gallo and Roshi Joan Halifax and learn how to ease tension and conflict whilst allowing for an open and collaborative conversation.
Meet your Teacher
Amy Gallo is a workplace expert on conflict, communication, and feedback. A contributing editor at Harvard Business Review, she co-hosts the Women at Work podcast and is the author of The HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone (Even Difficult People). She teaches in the Emotional Intelligence Coaching Certificate Program and speaks internationally on building healthier, more productive work relationships. Roshi Joan Halifax is a Buddhist teacher, medical anthropologist, and founder of the Upaya Zen Center. She is a leading voice in the field of compassionate leadership and conflict transformation, drawing on decades of work with caregivers, activists, and professionals. Known for her integration of mindfulness and social action, Roshi Joan helps people navigate challenge with clarity, presence, and empathy, whether in the workplace, healthcare, or community settings.