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Resilience is a much-used but little understood word. In this short clip, Dr. Lucy Hone introduces her work, explaining why it's imperative for leaders to boost their knowledge of resilience, and why personalisation (not blanket advice) is key. Dr. Lucy Hone is a globally respected 'pracademic' who will make your workplace healthier, happier, more productive and better at handling this VUCA MAX era of ongoing disruption, challenge, uncertainty and change.