Hello everyone,
And welcome to this Life Coaching Commentary.
Today,
I want to discuss emotional intelligence,
And some of the issues around leaders building trust as AI is transforming and growing.
As well as give some suggestions on how you might deal with emotional skills that still remain irreplaceable in an age when AI is growing very,
Very quickly.
Now having said all that.
.
.
I think it's important to acknowledge the actual physical capacity that is now being rolled out very quickly in the background of our lives.
In the way of data centers.
I think it's important to understand what's happening physically.
Because up until now,
We've interacted with artificial intelligence mostly through our devices.
However,
With the onslaught of data centers that are now being built in the US,
It's gone way beyond dealing with AI just through our devices.
For example.
.
.
I've seen many heat maps now and lists where it's been determined that the United States has close to 4,
000 data centers all across the country.
These data centers take millions of gallons of water every single day to run.
They take an enormous amount of electrical power I've seen estimates where monthly electrical output for a data center equals the yearly output for a small city.
And then there's a tremendous demand for copper.
These data centers have a lot of servers and you need a lot of copper to transmit the information and to build these servers in the way that you need to,
To have them operate quickly and efficiently.
And we now have almost 4,
000 data centers across the U.
S.
So dealing with AI is going to be challenging in many ways.
Not just how it does a job,
But also the physical implications that AI needs just to exist.
So let's address the questions that I want to get to today.
First of all,
How do leaders build trust during this AI transformation?
Well,
First of all,
I think it has a lot to do with what I just mentioned and acknowledging that there are certain physical demands that AI is putting on people.
We can only directly interact with AI through our devices.
That's an important distinction.
I also think.
Leaders need to remind people that no one asked for this.
We are being told this is what we're going to live with.
The leaders of these multi-billion dollar companies have made this incredible invention.
That's true.
Telling us that this is what we're going to be living with.
Our politicians are writing laws that are going to require us to live with a certain amount of AI.
And leaders need to understand this as well.
They need to understand what's happening physically in the legal system and how interacting with AI through our devices is changing us.
That way,
They can acknowledge and recognize the separation between what is truly human and what is just an imitation and mimicry of being human.
Empathy in the workplace is a big topic these days.
And so leaders in business need to keep this in mind.
So acknowledging where human beings excel over AI is important.
And here's something simple.
Simple things that can be done are just acknowledging.
A question.
Or an opinion.
That gives somebody the chance and the opportunity to share their point of view.
To offer information to a question that nobody else asked.
Otherwise,
It wouldn't have come to mind.
Just saying thank you for asking that.
Or thank you for your opinion.
I hadn't thought of it that way before.
Small things like that go a long,
Long way when you're working with human beings.
AI might do that.
We know it doesn't care.
It can't care.
And we don't care about it.
It has no feelings.
And if we pretend to.
Now we're going down another road that is,
Well,
It will bring up different challenges.
And it's beyond the scope of this talk.
And this next question that I want to address,
In conjunction with leadership and empathy,
Are what are the human emotional skills that still remain irreplaceable when we look at artificial intelligence?
And a lot of that is being able to put yourself in somebody else's shoes.
Which artificial intelligence has absolutely no way of doing.
They can pretend.
But a lot of times,
It'll get it wrong.
So for example,
If someone is in the hospital.
And they're starting to feel better,
And they really want to go home before the release date.
And so they ask their doctor to assess their situation and see if they're able to leave.
Based on the doctor's assessment and what they know of this patient.
Their history,
Their family,
Where they live or they work?
The doctor can consider whether it's fine for this particular patient to leave early.
AI will more than likely just stick to the date.
It won't know how to take into consideration where someone else is at.
It's not able to put itself in another human being's shoes.
It's pretty easy for human beings to do that.
Especially when they're in pain.
AI doesn't have that.
And it never will.
Leaders who want to inspire their staff need to remember these things.
And never forget how to put themselves in somebody else's shoes.
And perhaps consider where they're at without being judgmental.
And then taking steps to lift them up a little bit.
And all that takes is a compliment.
Knowing what we know about these fast-growing data centers,
There is also the real possibility that there is going to be an AI bubble that will burst and leaders need to be aware of that as well.
That's a very real possibility.
There's a lot of things in our economy right now that will affect everybody if things go sideways.
Leaders need to understand that.
They need to understand that having backup plans is very important.
And the most effective backup plans includes people as a group.
That's what families do.
They make contingencies for.
Their family members for whatever level they're at.
Very young ones,
The older ones,
The ones who are not in the best health,
And they consider what can be done to keep everyone safe and moving forward.
And perhaps leaders can consider that with their people as well.
Taking stock of what everyone would offer of themselves as an employee.
And if you can do that with empathy in mind,
Everyone will be much better off and your business will be much more likely to survive.
So I hope that has given you some food for thought.
These are just my observations,
And perhaps some of my opinions may inform your own,
And perhaps develop your own emotional intelligence as well.
So I thank you very much for listening.
And I wish you a very prosperous day.
