INSIGHT NETWORK INC.
Effective Date: 6th August 2025
Version: 3.0
At Insight Timer, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.
Remember that your use of our Services is at all times subject to our Terms of Service (which includes the Teacher Terms, as applicable), which incorporates this Privacy Policy. Any capitalized but undefined terms used in this Policy will have the definitions given to them in the Terms of Service. You may print a copy of this Privacy Policy by clicking here.
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes to this Privacy Policy by placing a notice on our website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
We’ve refreshed our Privacy Policy to make it easier to understand. The updated version now clearly outlines what personal data we may collect and use depending on whether you’re a user, teacher, or mental health professional. We’ve also expanded and provided more information about your privacy rights in accordance with new U.S. state privacy laws and clarified that we do not sell or share your personal data for targeted advertising purposes. These changes reflect our ongoing commitment to transparency and user privacy.
Privacy Policy Table of Contents
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
Generally, we only collect the Personal Data if you visit our website, download our mobile application, use our Services (either as a user, Teacher, or Mental Health Professional) or otherwise engage with us. The following charts below detail the categories of Personal Data that we may collect and may have collected over the past 12 months depending on your relationship with us. You can find more information on our processing purposes in the “Our Purpose(s) for Collecting or Disclosing Personal Data” section below. Please note, we will not collect additional categories of Personal Data or use the Personal Data we collected for unrelated or incompatible purposes without letting you know.
If you visit our website or download or use our mobile application
| Categories of Personal Data (and Examples) | Purpose(s) for Collection | Categories of Third Parties with Whom We May Disclose Personal Data |
|---|---|---|
| Device/IP Data such as IP address (and IP address-based location data), device ID, domain server, type of device/operating system/browser used to access the Services | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Web Analytics such as web page interactions, referring webpage/source through which you accessed the Services, non-identifiable request ID, statistics associated with the interaction between device or browser and the Services | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
If you sign up for an Insight Timer account
| Categories of Personal Data (and Examples) | Purpose(s) for Collection | Categories of Third Parties with Whom We May Disclose Personal Data |
|---|---|---|
| Contact Data such as your first and last name and email address | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Account Data such as your Insight Timer User ID or your username or email address associated with a Third Party Account | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Payment Data such as your payment card type, last 4 digits of your payment card number, billing address, phone number, and email | Providing, Customizing and Improving the Services | Service Providers (specifically our Payment Processors, Stripe, Apple Pay, or Google Pay) |
| Social Network Data such email address, username, information from your social media profile, and your social network friends | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Demographic Data such as your year of birth | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Sensitive Personal Data such as the contents of private communications sent through the Services | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Inference Data based on your use of our Services (for example, related to the features you use or Content you engage with) | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Other Identifying Information You Choose to Provide in free-form fields, chat features, emails, letters, surveys, or other communications you send us or submit through the Services. | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
If you sign up for a Teacher account
| Categories of Personal Data (and Examples) | Purpose(s) for Collection | Categories of Third Parties with Whom We May Disclose Personal Data |
|---|---|---|
| Contact Data such as your first and last name, email address, location | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Account Data such as your Insight Timer User ID or your username or email address associated with a Third Party Account | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Payment Data such as your bank routing and account numbers, billing address, phone number, and email | Providing, Customizing and Improving the Services | Service Providers (specifically, our Payment Processor, Tipalti) |
| Professional or Employment-Related Data such as your credentials or experience related to your area of expertise | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Demographic Data such as your preferred language, and the following data if you choose to provide it to us: identification as a person of color | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Photos and Videos such as a profile photo or video Content you submit to the Services or if you host a live workshop or other offerings | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Sensitive Personal Data such as your social security number (if applicable), contents of certain communications sent through the Services | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Inference Data based on your use of our Services (for example, related to the features you use) | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Other identifying information that you Choose to Provide such as in free-form fields, chat features, emails, letters, surveys, or other communications you send us or submit through the Services. | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
If you sign up for a Mental Health Professional account
| Categories of Personal Data (and Examples) | Purpose(s) for Collection | Categories of Third Parties with Whom We May Disclose Personal Data |
|---|---|---|
| Contact Data such as your first and last name, email address, city and state | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Account Data such as your Insight Timer User ID or your username or email address associated with a Third Party Account | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Professional or Employment-Related Data such as your accreditations, license number or other certification information including proof of address (in some cases) | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Demographic Data such as your preferred language, and the following data if you choose to provide it to us: gender, ethnicity, identification as a person of color, and faith or religion | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
| Sensitive Personal Data the following data if you choose to provide it to us: ethnicity, and faith or religion | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Inference Data based on your use of our Services (for example, related to the features you use) | Providing, Customizing and Improving the Services | Service Providers Parties You Authorize, Access or Authenticate |
| Other identifying information that you Choose to Provide such as in free-form fields, chat features, emails, letters, surveys, or other communications you send us or submit through the Services. | Providing, Customizing and Improving the Services Corresponding with You | Service Providers Parties You Authorize, Access or Authenticate |
We may collect your Personal Data from the following categories of sources:
Other Permitted Purposes for Processing Personal Data
In addition, each of the above referenced categories of Personal Data may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Insight Timer or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.
We may disclose your Personal Data to the following categories of parties:
Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Other Permitted Purposes for Processing Personal Data” section above.
Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Public or Private Profiles
Please note that by default, your profile will be deemed “public,” meaning that other users of our Services will be able to see certain information about you (for example, your name and profile picture) and the Content you engage with through the Services. If you make your profile “private,” you can limit what other users see about you but other users will still be able to see your name and profile picture. You can modify your profile settings by going to “Privacy” under your “Settings” within your mobile application.
Research Partners
The data we collect through your use of our Services gives us valuable insight into wellbeing and related behaviors. As such, many educational and scientific institutions want to further enhance society’s understanding of these topics by carrying out scientific research on the information we collect, this includes the information we collect through your voluntary participation in our surveys.
Although there is a clear common benefit in providing Research Partners with this data, we respect our obligations to provide you with appropriate safeguards and to treat your data with respect. Except as otherwise authorized by you, we will only share aggregated or de-identified data with our Research Partners for scientific research and study.
Furthermore, when we share such data with our Research Partners, we stipulate that they protect this information and do not use it for any other purposes than for scientific research or study. We take these relationships seriously and oblige all our Research Partners to sign contracts with us that clearly set out their commitment to respecting individual rights, their commitments to assisting us to help you exercise your rights (as applicable) and that they have in place suitable technological or organizational measures so that the data is secure and protected. Our major Research Partners include a variety of universities and educational institutions.
Communities of Forums
In order to help you connect with other users of our Services, we allow users to create communities, generally built on a common interest (“Communities”) or forums (for example, in connection with challenges). If you choose to join or engage with a Community or forum, information such as your identifiers or other information you may put into the chat of a Community or forum will be made available to other members of the Community or forum.
De-Identified Data
We may aggregate, de-identify or anonymize Personal Data by removing information that makes the data personally identifiable to a particular individual (making the resulting data “De-Identified Data”). We may use De-Identified Data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services, and promote our business, provided that such data does not identify you. We will not attempt to re-identify you or any other individual from De-Identified Data.
Our website may utilize cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our website, analyze trends, learn about our user base and operate and improve our website. Please note that because of our use of Cookies, our website does not support “Do Not Track” requests sent from a browser at this time.
Our website may utilize the following types of Cookies:
To explore what Cookie settings are available to you or to modify your preferences with respect to Cookies, you can access your Cookie management settings by accessing your “Cookie Settings” at the bottom left of our website. Additionally, most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the functionalities of our website may not work. To find out more information about Cookies generally, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/ or https://ico.org.uk/for-the-public/online/cookies/ if you are located in the European Union.
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your login credentials; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
For example:
As noted in the Terms of Service, we do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at privacy@insighttimer.com.
If you reside in certain U.S. states such as California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia you may have certain rights afforded to you (as described below) depending on your state of residence. Please see the “Exercising Your Rights under U.S. State Privacy Laws” section below for instructions regarding how to exercise these rights. Please note that your rights may be subject to certain conditions or exceptions depending on applicable privacy laws.
If you have any questions about this section or whether any of the following rights apply to you, please contact us at privacy@insighttimer.com.
“Selling,” “Sharing,” or “Targeted Advertising”
We do not sell, share, or process your Personal Data for the purposes of targeted advertising.
Sensitive Personal Data
As needed, we may reach out to you to provide us with Personal Data that may be deemed “sensitive” under certain U.S. State Privacy Laws (“Sensitive Personal Data”). The categories of Sensitive Personal Data we collect and our purposes for collecting such Sensitive Personal Data is described in the “Categories of Personal Data We May Collect” section above. Please note that we will not infer Sensitive Personal Data about you. Depending on your state of residence, you may have the right to consent to or opt-out from our processing of your Sensitive Personal Data. You can exercise these rights, as applicable, by following the instructions in the “Exercising Your Rights under U.S. State Privacy Laws” section.
If you are a California resident, please note that our use and disclosure of Sensitive Personal Data are limited to the permitted purposes including: 1) performing the services or providing the goods reasonably expected, 2) preventing, detecting, and investigating security incidents, 3) resisting malicious, deceptive, fraudulent, or illegal actions, 4) ensuring physical safety of natural persons, 5) for short-term transient use, or 6) verifying or maintaining quality or safety of a product or service. We also do not collect Sensitive Personal Data to infer characteristics about you. Therefore, we do not offer a way for you to submit such a request.
Financial Incentive Programs
From time to time, we may offer certain financial incentives such as discounts for or free trials of our Services (each a “Program”). Your eligibility to participate in a Program will be subject to any additional rules or terms that are made available to you (“Program Terms”). Programs may require you to sign up for our Services or provide us with certain Personal Data (such as your Contact Data), which may qualify the Program as a “financial incentive,” or loyalty program depending on your state of residence. If you are a California resident, the value of your Personal Data to us is related to the value of the free or discounted products or Services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, Services, and benefits to Program participants. You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules made available to you.
Anti-Discrimination
We will not discriminate against you for exercising your rights under applicable privacy laws. We will not deny you our goods or services, charge you different prices or rates, or provide you with lower quality of goods and services if you exercise your rights under applicable privacy laws. However, we may offer different tiers of our Services as allowed by applicable data privacy laws with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
Other State-Specific Privacy Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purpose. Please note that we do not currently disclose Personal Data to third parties for such third parties’ direct marketing purposes.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties. We do not sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.
To exercise the rights described in this Privacy Policy, you or your Authorized Agent (if applicable and as defined below), must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data (such as your Contact or Profile Data), and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request within the time period required by applicable privacy laws. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You can submit a request to exercise your privacy rights by:
If you are a California, Colorado, Connecticut, Delaware, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, or Texas resident, you may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.
Appealing a Denial
If you are a Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, or Virginia resident and we refuse to take action on your request within a reasonable period of time after receiving your request in accordance with this section, you may appeal our decision. In such appeal, you must (1) provide sufficient information to allow us to verify that you are the person about whom the original request pertains and to identify the original request, and (2) provide a description of the basis of your appeal. Please note that your appeal will be subject to your rights and obligations afforded to you under the applicable state privacy law. We will respond to your appeal within the required time period. You can submit a Verified Request to appeal by emailing us at: privacy@insighttimer.com (title must include “[STATE OF RESIDENCE] Appeal”)
If we deny your appeal, you have the right to contact the Attorney General of your State, including by the following links: Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, and Virginia.
If you are a resident of the European Union (“EU”), United Kingdom (“UK”), Lichtenstein, Norway or Iceland, you may have additional rights under the EU or UK General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below. If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at privacy@insighttimer.com.
Personal Data Use and Processing Grounds
The “Our Purpose(s) for Collecting or Disclosing Personal Data” section above explains how we use your Personal Data.
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.
Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties:
Examples of these legitimate interests include (as described in more detail above):
Privacy Rights under the GDPR
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at privacy@insighttimer.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
Transfers of Personal Data
The Services are hosted and operated in the United States (“U.S.”) through Insight Timer and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Insight Timer in the U.S. and will be hosted on U.S. servers, and you authorize Insight Timer to transfer, store and process your information to and in the U.S., and possibly other countries. In some circumstances, your Personal Data may be transferred to the U.S. pursuant to a data processing agreement incorporating standard data protection clauses.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
Individuals and the data protection supervisory authorities in the EU/EEA and individuals and the data protection supervisory authority in the UK may also contact our respective representatives: