Announcements

Christopher
Christopher
November 18, 2015 373 likes 67 replies

Hello my friends

We are 5 days into our 7 day transition.

THREE IMPORTANT THINGS

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1. IPHONE BUG : CRASH ON INSTALL

The app is crashing for a small percentage of users (4%) who recently updated. Some users who have not updated yet have the same problem. We are sorry.

There are two solutions:

- IF YOU DO NOT have any saved presets or journal entries that are important to you,, simply delete the app and re-install. This will solve the problem. (You will retain your activity, stats, milestones, bookmarks, messages and friends once logged in again).

- If you DO have saved presets or journal entries that ARE IMPORTANT TO YOU, DO NOTHING. We have identified the problem and will provide an update within days.

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2. ANDROID BUG : BELLS
A small number of users no longer hear the End/Start bells. We are investigating. We will release an update when we know what the problem is. (This update will also contain a fix for the cut and paste issue).

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3. REGISTRATION VS LOGIN
This is not a bug. Some users are registering NEW accounts instead of logging in with their existing account. Obviously if you register a new account you will not see your historical data (stats, milestones etc). You must log in with your existing email address.

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We are also working of a number of smaller items...46 to be precise :)

That's it for now.

Thank you for your ongoing support.

Christopher