FOR ANDROID USERS ONLY
1ST UPDATE: WEDNESDAY 18 OCTOBER
1. We've received feedback that the issue is resolved for about 75% of users. This means we're not done yet. If you are still experiencing the problem after updating, please send an email to firstname.lastname@example.org (not .com).
2. Joining our Beta Testing program is a great way to help us test new features. If you want to participate, please include this in your email.
ORIGINAL MESSAGE: TUESDAY 17 OCTOBER
Hello my friends.
Some of you have been understandably frustrated by a bug which is causing guided meditations to cut off after about 10 minutes. It's a very nasty bug which has caused us weeks of headaches.
We are not 100% certain of the cause, but we have just released an update into the Google Play Store which (we hope) addresses the issue.
I would like to stress that we are not certain this release fixes the bug, so please send an email to email@example.com (not .com) as soon as you can to let us know if the problem has not been resolved for you.
Thank you all for your patience with this.