Announcements

Christopher
Christopher
March 26, 2016 894 likes 94 replies

Hello my friends

A second iOS update is now available for download. (If you haven't read my previous announcement dated 19 March please do so).

We believe this latest update should address the following

- Guided Meditations timing out
- Restore bell purchases
- Landscape view for Journal entries

For those who’ve joined our Help Desk group you'll know that we were quickly admonished for failing to conduct proper user testing. And we were even more swiftly accused of greed (in some damaging app store reviews) by users who incorrectly believed we were charging twice for the bells package.

For what it's worth you may be interested to know we had 100 volunteers testing the iOS release for more than a week. A number of bugs were identified and we fixed them. Neither the guided meditation bug nor the "restore bell purchases" bug were identified during testing.

To ensure there is no confusion:

1. YOU DO NOT PAY TWICE
Users who purchased the upgrade previously obviously do not have to repurchase the bells package again. If you inadvertently paid twice please email help@insight.co (not.com) and we will reimburse you. If you continue to have issues restoring bell purchases, email us.

2. GUIDED MEDITATIONS
If you continue to experience issues with guided meditations email help@insight.co (not .com) with your iOS and Device type. (We are still noticing an issue when clicking Pause during a guided meditation - so please avoid this if possible until our next release).

3. INTERVAL BELLS
We are working on some improvements to the Drag and Drop interface. It is clear the interface doesn't suit some advanced users (especially those with lengthy sessions) and we are already working on returning the 'list' view. Perhaps we overshot a little here. We will make it right.

4. BATTERY DRAIN
We are aware of a battery drain issue for a small number of users. We have identified the issue. We will release a third update soon that fixes this issue.

I wish you all a happy weekend my friends. Deep bow to everyone who plays a part in our wonderfully passionate community!

Christopher